Privacy Policy

FranchiseFilter ("FranchiseFilter", "we", "us") operates a franchise discovery marketplace for India. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using our website, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us, including:

• Enquiry details: your name, email address, phone number, city, investment budget, and any message you send when you enquire about a franchise.
• Contact and newsletter details: your name and email address (and your message) when you use our contact form or subscribe to our newsletter.
• Franchisor account details: if you register as a franchisor, your brand name, contact person, email, phone, city, and the listing information you submit.

We also automatically collect limited technical information such as your IP address, browser type, and pages visited, to operate and improve the site.

How We Use Your Information

• To connect you with franchise brands you enquire about.
• To respond to your messages and provide customer support.
• To operate, maintain, secure, and improve our website and services.
• To send you updates or newsletters you have signed up for (you can unsubscribe at any time).
• To comply with legal obligations.

How We Share Your Information

FranchiseFilter is a marketplace that connects buyers and franchise brands. As a result:

• With franchisors: when you submit an enquiry about a specific franchise, the details you provide are shared with that brand (and its representatives) so they can respond to you.
• With service providers: we use trusted third parties (for example, hosting, database, and email providers) who process data on our behalf under appropriate safeguards.
• For legal reasons: where required by law, or to protect our rights, users, or the public.

We do not sell your personal information.

Cookies

We may use cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings, though some features may not work without them.

Data Retention

We keep your information for as long as needed to provide our services and for legitimate business or legal purposes, after which it is deleted or anonymised.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time. To make a request, contact us using the details below.

Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are intended for adults and are not directed at children under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy or your data, email us at hi@franchisefilter.com.